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YMCA Heart of England Reports Strong Tenant Satisfaction Results for 2025/26

YMCA Heart of England is happy to report its Tenant Satisfaction Measures (TSMs) for 2025/26, highlighting strong levels of resident satisfaction and continued high performance across housing management, repairs, safety and support services. The annual survey, which measures tenants’ experiences of their homes and the services they receive, found that 85% of residents are satisfied overall […]