Executive Leadership Team
Our Executive Leadership Team: Committed to governance and growth.
The Executive Leadership Team (ELT) of YMCA Heart of England is made up of the CEO, Director of Operations and the Director of Finance & ICT. Along with the trustees and the CEO, the ELT helps to shape the long-term goals and vision of the organisation.
The ELT works closely with the board of Directors to ensure legal and regulatory compliance, implements ethical standards and helps to lead by example the behaviour expectations according to our values and ethos. Along with other Senior Leaders and staff within the organisation, the ELT represents the charity at local, regional and international events, building effective partnerships to fulfil our mission.
The ELT also play a key role in having oversight of key performance indicators that monitor and evaluate our effectiveness against agreed priorities according to our strategic plan.
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Executive Leadership
Pauline Tomlinson - CEO
Pauline, born in Sheffield, studied law, social sciences, and psychology before completing an MBA, Prince 2, and several leadership qualifications. With over 35 years’ experience across the public, education, and voluntary sectors, she now serves as CEO of YMCA Heart of England, championing youth development through an organisation rooted in Christian values.
Tom Jackson - Director of Operations
Tom is a results-driven leader with 17+ years in social housing and a chartered CIH member. He brings deep expertise in legislation, regulation, service improvement, and strategy. With a background in planning and property development, Tom also serves on the boards of Vision Homes and Framework Housing.
James Bemand - Director of Finance & IT
James is a fully qualified Chartered Accountant (FCCA), who has been working in the finance profession for 17 years, with 12 of those being within the charity and social housing sector. James joined YMCA Heart of England in May 2020 and leads the Finance & ICT function of the business, working with both internal and external stakeholders, producing financial information & results that provide the support and assurance the business requires to make key decisions.
