Reception & Events Assistant-Birmingham

Location: The Chris Bryant Centre – Erdington

Hours: 6 per week (Sundays)

Salary: £3,818.88 per annum

Contract: Fixed term – 1 Year

YMCA Heart of England is a Christian charity providing a range of life-changing services for the local community. With a turnover of over £4m, we house over 300 young people, most of whom previously were homeless, and support them to get their lives back on track. We also care for pre-school children in our nursery and run various social enterprises to create employment and generate income for our charitable work.

With over 100 Staff and volunteers working for us and thousands of people using our many premises every year, we are an organisation committed to delivering the best possible service to our customers in line with our Christian ethos and values.

We are recruiting a Reception & Conference Assistant to join our team on a part time, 1-year fixed term contract. You will be based in Erdington at The Chris Bryant Centre.

This role will support the weekend running of reception and conference services at the Chris Bryant Centre (CBC) on a Sunday. This role offers a set day each week, with the opportunity to pick up extra hours during busy periods or to cover holidays. Ideal for someone who values a consistent schedule but enjoys flexibility or looking for a work placement opportunity to support an education program.

The reception will act as the main central reception point for all visitors to the YMCA Erdington site. A separate housing reception will remain accessible for residents only.

The role combines reception duties, facilities support, and administration. You’ll work closely with YMCA teams, external partners, and members of the public to provide a consistent and welcoming experience for all visitors across the site.

This is a varied and hands-on role. You’ll need to be organised, approachable and proactive in keeping the building running smoothly while delivering a helpful, friendly service to everyone who walks through the door.

What we Offer:

•        Training and Development Opportunities

•        29 days annual leave including Bank Holidays plus an additional day after each year of completed service up to 5 days.

•        Free on-site car parking

•        Workplace Pension scheme

•        20 days sick pay

•        Life Assurance of 4 times your annual salary

•        Day off for your Birthday

To apply, send us your CV along with a covering letter to: recruitment@ymcaheartofengland.org.uk

The closing date for receipt of applications is 05/01/2026 at 9:00am. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YMCA Heart of England is an independent Christian charity, a registered provider of social housing, and affiliated to the national and international YMCA Movement. 

As an organisation fully committed to the welfare of children and vulnerable adults, a thorough vetting process is carried out as part of the appointment process, including verification of any required qualifications, verification of identity, taking of references and a DBS check as appropriate.