Housing Services Manager
Hours: 37.5 per week
Location: Aston, Birmingham
YMCA Heart of England is a dynamic, values-driven Christian charity that is committed to making our inclusive Christian ethos real in the life and work of the association, whilst welcoming people of faiths and none. We’re seeking to recruit an experienced manager to deliver high quality housing and support services at two schemes in Aston, Birmingham.
At YMCA Heart of England, we have 130 employees working across multiple sites in Birmingham, Solihull, Coventry and Warwickshire, who are all committed to delivering our mission, to inspire young people to discover their potential so that they can live life in all its fullness. We provide accommodation for more than 340 young people, many of whom have experienced homelessness, and support them to get their lives back on track. We also run two children’s nurseries and deliver youth work in areas of high need, manage two community centres with conferencing facilities and deliver a range of business to business training, all of which create employment opportunities and deliver income for our charitable work.
We’re looking for an accomplished manager, with a strong track record in leading a team of multi-skilled staff in a Trauma Informed environment. You will have extensive experience of working with young, disadvantaged and vulnerable people, particularly pertaining to homelessness. You will be comfortable dealing with difficult situations in a calm and resilient manner and will be competent in maintaining records and preparing reports. Knowledge of housing management policies and procedures, along with an in depth knowledge of welfare and benefits are essential. You will be committed to the principles of equality and diversity, and will be able to engage effectively with people from diverse social and cultural backgrounds. But most of all, you’ll be passionate about helping young, disadvantaged and vulnerable people to thrive in mind, body and spirit.
If you have the right skills and experience for the role, if you share our values, and if you want to contribute to our mission, we’d love to hear from you.
As an organisation fully committed to the welfare of children and vulnerable adults, a thorough vetting process is carried out as part of the appointment process, including verification of any required qualifications, verification of identity, taking of references and a DBS check as appropriate
Click on the link below to download a job pack, which tells you everything you need to apply for the role:
The closing date for receipt of completed applications is 5:00pm on Friday 25th June 2021.
As an organisation fully committed to the welfare of children and vulnerable adults, a thorough vetting process is carried out as part of the appointment process, including verification of any required qualifications, verification of identity, taking of references and a DBS check appropriate to the position.