Job Title: Concierge – The Orchard, Erdington

Closing Date: 9:00am, Tuesday 14th September 2021

Job Description & Person Specification: Concierge – The Orchard, Erdington Job Description & Person Specification

Location: The Orchard, Erdington

Hours: 42 hours per week

Contract: Permanent

Salary: £19,459.44

We are currently recruiting for a Concierge to work at our site at The Orchard, Erdington.

At YMCA Heart of England, our mission is to inspire young people to discover their potential so that they can live life in all its fullness. We provide accommodation and support to help vulnerable people towards independent living whilst also providing employment, training and work place experience through our social enterprises and employability projects.

Concierges are involved in the delivery of a customer-focused housing management service to our tenants within a safe and secure environment. The ability to work under pressure and deal with situations in a calm and competent manner is essential, and the experience of working with disadvantaged/vulnerable people and knowledge of the issues that they face. A thorough understanding of Safeguarding and Professional Boundaries will be an asset to the successful candidate.


To apply, please email recruitment with your CV and a covering letter explaining why you are suitable for the role


Applications should be submitted by e-mail to